AIFinancial Times2h ago

Walmart CEO John Furner says the company won't use its AI shopping

Walmart CEO John Furner says the company won't use its AI shopping assistant or electronic shelf labels to change product prices based on a shopper's identity

TL;DRWalmart won't use AI or digital labels to charge different prices per customer.

Why it matters: Sets precedent against personalized pricing discrimination as retailers gain surveillance capabilities.

Largest US retailer issues open letter saying it will not use electronic shelf labels to change costs based on shopper identity

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Source: Financial Times · Opens in new tab