AIBusiness Insider53m ago

Decagon, which offers AI customer service agents and was last valued

Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow

Decagon, which offers AI customer service agents and was last valued

TL;DRAI customer service startup Decagon exploring sale after reaching $4.5B valuation.

Why it matters: Signals consolidation trend where larger enterprise software firms absorb specialized AI startups to compete.

Buzzy AI agent startup Decagon could be the latest company swept up in a growing wave of AI dealmaking.

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Source: Business Insider · Opens in new tab