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Amazon staff find "catastrophically expensive" AI costs due

Sources: Amazon staff find "catastrophically expensive" AI costs due to a lack of controls, like $1.8M on Claude to fail to match author details with listings

Sources: Amazon staff find “catastrophically expensive” AI costs due to a lack of controls, like $1.8M on Claude to fail to match author details with listings — E-commerce giant's staff said the new technology had caused budget overruns that sometimes took months to detect

Source: Financial Times · Opens in new tab