TechThe Information3h ago
New Salesforce Tool Connects Third-Party Agents With Its Customer Data
TL;DRSalesforce now lets outside AI agents access your customer data through a new tool.
Why it matters: Opens Salesforce's walled garden to third-party AI, potentially expanding its ecosystem and revenue while raising data security questions.
Salesforce has launched a tool that lets its customers connect other companies’ AI agents with their Salesforce data, an executive said on LinkedIn. The tool, known as a hosted Model Context Protocol server, shows how Salesforce is finding a way to generate revenue from…
Read full articleSource: The Information · Opens in new tab