AIBloomberg1h ago

Apparel retailers like Zalando, Zara, and ASOS are betting on AI

Apparel retailers like Zalando, Zara, and ASOS are betting on AI virtual fitting rooms to create a better online shopping experience and cut costly returns

TL;DRMajor fashion retailers use AI fitting rooms to reduce returns and improve online shopping accuracy.

Why it matters: Returns are expensive; solving fit problems with AI could reshape e-commerce margins and customer satisfaction.

Buying clothes online can leave shoppers frustrated and retailers drowning in returned goods. Now brands hope that AI-powered tools will deliver the perfect fit.

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Source: Bloomberg · Opens in new tab